The Business Office has resources for students and parents that include making payments, accessing student accounts, credit balances, setting up payment plans and more!
North Carolina Wesleyan University is a community with a special mission and is composed of diverse individuals. As a higher educational institution, North Carolina Wesleyan University encourages growth and diversity in thought and appropriate communications. North Carolina Wesleyan University recognizes that issues (i.e. concerns, grievances, etc.) between students and faculty, staff, peers, and the College are possible. North Carolina Wesleyan University appreciates all individuals that voice issues, and it desires to provide an environment where all issues can be addressed.
In the event that a general or specific issue is submitted in writing by a student, it is the policy of North Carolina Wesleyan University to respond to the student in an appropriate and timely manner. It is also the policy of North Carolina Wesleyan University to provide an appeal procedure for all issues, concerns, and grievances.
North Carolina Wesleyan University assigns oversight for the listed area of responsibility to the individual designated below, and the designated individual is responsible for establishing written procedures which are to be published in appropriate documents.
- Academic (non-grade related) – Provost/Vice President for Academic Affairs
- A.D.A – Accessibility Services Coordinator
- Sexual Harassment –Title IX Coordinator
- Non-Academic – Dean of Students
Non-Academic Complaint Procedure
It is assumed that most general and specific student complaints can be resolved informally through dialogue between the student and the appropriate College personnel. Students are requested to make their grievance known immediately upon discovery so that College personnel can respond in a timely manner.
On occasion, a student’s grievance may be unresolved through informal discussion with whom the complaint lies. When that happens, the student should submit the grievance, whether general or specific, in writing to the administrator who has jurisdiction over the department in which the incident occurred. This may be done by completing the Student Complaint Form. The written grievance statement should include the following:
- The exact nature and details of the concern.
- The exact date, time, and place of the incident (if applicable).
- Names of all witnesses who have knowledge of the circumstances.
- All written documentation or evidence relevant to the concern.
The College Administrator receiving the written complaint will send a written response to the student within five (5) calendar days to acknowledge receipt of the complaint and provide the student with a projection of the time required to investigate the grievance and take whatever action is deemed appropriate. The administrator will then investigate the complaint making sure that as a part of their process they communicate with the faculty, staff or others involved in the complaint prior to completing their investigation.
The person responsible for investigating the complaint will attempt to resolve all general and specific complaints within 14 calendar days. If the grievance is with the College Administrator, the written complaint should be filed with the Administrator’s Manager or the Provost/VP of Academic Affairs
Once the administrator completes their investigation, they shall report their findings to the student and all other persons involved in the complaint (e.g., faculty, staff, or other persons).
When a grievance is not resolved to the student’s satisfaction, he/she may submit a written appeal to the Dean of Students. The written appeal should include the following:
- A copy of the original written complaint.
- A copy of the initial decision.
- A detailed explanation of why the initial decision is unacceptable.
The Dean of Students will review the appeal and may wish to meet with the student at their discretion. The Dean of Students may communicate with the faculty, staff, or others involved prior to notifying the student of their findings and offer them the opportunity to supply input into the matter. The Dean of Students will respond to the student within 30 calendar days. When College Administrators need more than the allotted time to respond, the need will be communicated to the student, along with a reason for the need and the expected resolution date. The Dean of Students may assist the student in this process if the student is not sure how, or with whom, to file a grievance.
Directly discuss the issue with the appropriate individuals. If the grievance remains unresolved;
File a written grievance with the individual who has jurisdiction over the department in which the grievance occurred. If the grievance remains unresolved;
File a written appeal to the Dean of Students. The decision of the Dean of Students is final.
- All vehicles operated by students matriculating in academic programs of the College must register their vehicles with the Security Office.
- Parking Permits/decals will be made available at the Administrative Check-in at the beginning of each semester. These permits may also be picked up at the Student Affairs Office in Hardees Building. It is the student’s responsibility to pick up his or her parking permit.
- Decals must be displayed on vehicles. Place the permit in the lower left hand corner of your rear window.
- Security offers limited assistance to students, faculty, staff, and visitors with vehicle problems. For those in need of technical service, Security will assist in locating sources for those requesting service.
- However, all business arrangements for outside services are between the party requesting the service and the providers of the service.
- All incidents occurring on campus that involve violation of the Criminal Code of North Carolina are investigated by Security and persons involved will be charged appropriately.
Parking Rules and Regulations
- Parking is prohibited where indicated by sign or painted curb.
- Valid parking spaces are marked with white lines.
- Parking in reserved spaces is prohibited.
- Parking in two spaces, on the grass, or paved sidewalks is prohibited.
- Unpaid tickets may result in towing of the vehicle.
- All costs incurred by towing are the responsibility of the individual.
- Ticketing for permits occurs 8:00 a.m.-6:00 p.m.
- No parking zones, yellow curbs, and reserved spaces are ticketed at all times.
- Parking in handicap spaces may result in towing of the vehicle.
- Violations result in a $10 fine, except for $15 for not having a valid permit, $25 for speeding, and $100 for parking in a handicapped space.
- Appeals can be made to the Dean of Students within 10 days of violation. After 10 days there is no appeal.
- Unpaid tickets will be billed to a student’s account. Remember that vehicles may be towed for accumulating unpaid tickets. Repeated failure to abide by College policy may result in suspension of parking privileges and/or disciplinary action. Please refer all questions or concerns about College
- Parking Policy to the Vice President for Student Affairs and Dean of Students (Hardees Building)
The Student Handbook is an official publication of North Carolina Wesleyan University. It is designed to assist each member of our college community in realizing the importance of mutual responsibility and support for the policies, traditions, and future growth of North Carolina Wesleyan University. The Student Handbook is also intended to help new students become integrated into the Wesleyan community. It contains pertinent information and instructions regarding conduct in order that one may fully participate in and enjoy the co- curricular as well as curricular environments of the College. Thus, it is our hope that the Student Handbook will give you guidance and direction as you chart a college career at North Carolina Wesleyan University.
The Director of Security, his/her designee, and the Security officers are responsible for the enforcement of campus policies, traffic regulations, and emergency assistance. Upon request, Security personnel will provide after-dark escort service for students walking to and from campus facilities.
Although every effort is made to ensure campus safety, students have a major responsibility to use good judgment in their actions and to report immediately all suspicious and emergency situations to Campus Security or residence hall staff. Campus Security works closely with outside law enforcement agencies and contacts them for assistance when necessary.
Lost or stolen items should be reported immediately to Security staff. While the College takes all possible precautions to help residents protect their possessions, the College does not assume responsibility for items that are lost, stolen, or damaged. Students are advised to determine if their possessions are covered by parents’ home owner’s insurance or, if needed, invest in adequate personal property insurance.
Click HERE for the Campus Security & Emergency Prep Plan and Security & Fire Safety Report
NCWC provides a confidential TIPLINE as a means by which community members may relay information anonymously. Our goal is to obtain information that leads to individual accountability regarding incidents that violate the college code of conduct, state or federal law or just information you think we need to know about. Thank you for helping make NCWC a better place to live, learn and work. All information is relayed confidentially without any identifying data.
Send a tip via the Tipline HERE